Our call center services includes Multi-lingual agents.

We employ qualified multilingual agents who have excellent mastery of many European languages: Spanish, Italian, Polish, Ukrainian and Russian.

A few more languages may be available on request.

We fulfill every needs in the call center market.

Infrastructure : our business centre is equipped with state of the art infrastructure and cutting edge technologies. Call Centre Management Software, CTI systems functioning with Voice Over IP Protocol (VOIP). The call centre is fitted out with high-speed connections and direct international links.

Monitor of activities : customers can monitor the performance of the campaign through Real-Time Reporting and Call Recording. Our reporting s ystems allow clients to see statistics on number of calls, agents, appointments, contracts, etc. with a click. Reports can be displayed on screen, printed or exported to applications such as Excel or another agreed format.

Call Recording provide our team leaders as well as our clients with the necessary tools to check and improve results.